How to (and not to) work with a designer

This is a wonderfully thoughtful article about working with a web designer in a way that ensures best results for the client. Although it focuses on design aspects of the web site, all points in this article fully apply to the entire process of building a web site. A lot of people hire designers because they want their site to “look good.” But that’s just scratching the surface of what a designer can and should do. They don’t know what’s possible, so they don’t get the most bang for their buck. Daniel Will-Harris explains why.