7 Ways to Gain Lifelong Customers after Making a Sale

Research has shown that increasing customer retention by 5% can improve company’s profitability by up to 95%. That’s why gaining customer trust, and keeping it after a purchase is made, is so important.

And yet, most businesses have massive holes in their customer service. Follow Neil Patel as he shows how to optimizing what happens after the sale.

Infographic: What Holiday Shoppers Want From Retailers In 2013

Shopping search engine Pricegrabber have compiled the results of its Winter Holiday Shopping Survey into the insightful infographic that those of you who own online stores will appreciate.

Tis the season Infographic FINAL high res

(click the image to see the full size version)